![]() The Ivory 2.5 update must be installed on your computer. Next, drag and drop the license (shown in the right pane) onto the Local computer icon shown in the left pane. You should now see “1 of 2 activations” listed next to the Ivory license on the right. Select the iLok key shown in the left pane, then right-click and choose “Synchronize”, let it finish the process. If the license you need to machine-activate is currently on an iLok key, start with your iLok key plugged directly into your computer, then sign into your iLok account using the iLok License Manager application. If the license you wish to machine-activate is currently on an iLok key, start with your iLok key plugged directly into your computer, then sign into your iLok account using the iLok License Manager application. ![]() This will machine-activate the Ivory license. Select the Ivory license shown in the right pane, then drag and drop the license onto the Local computer icon shown in the left pane. Sign into your iLok account using the iLok License Manager application. Hey everyone, this problem has apparently been resolved.If this is a new Ivory II license: Register your Ivory II product Serial Number on our website: (You will need to have an iLok account). ![]() Yea!! It was a rough ride for some, but I think almost everyone is up and running again. The problems appear to have come from the servers/databases, and not the actual software. even so, it looks like there was a new version of the license support manager released on July 1.įor those who have sat through this whole thing without installing the software, I think you still need to follow the procedure below before you do install the software, whenever you need to access your iLoks. But you should still check the PACE site for any current updates and info: I lifted this from the sticky in the Computer Music Forum on Gearslutz, I don't think PACE has it on their website anymore.īe prepared to take a little time to do it EXACTLY like the instructions say, i.e. The iLok (PACE) license database issues have been resolved. Solution: Perform a Sync/Repair in iLok License Manager Solution: Un-install all previous versions of iLok/PACE software, then re-install iLM Problem: After restarting the iLok is not visible in iLok License Manager or your DAW *** Restart your computer after installing iLok License Manager Solution: Un-install all previous versions of iLok/PACE software first, then re-install iLM Problem: Installation of iLok License Manager software fails The iLok License Manager software is working as expected. *** If this does not work, contact iLok (PACE) directly: įor ALL unresolved iLok support issues, contact iLok (PACE) directly: ġ. Open the LicenseSupportInstallerMac_v2.1.0 disk image: Ģ. The quick fix is to double click or right click and select Properties then change 'Startup Type' from 'Automatic' to 'Automatic (Delayed Startup)'. v1.01.sdb.ĭrag the following items (if present) to the Trash: Run the "Uninstall License Support" applicationģ. To check for this problem go to Administrative Tools/Services/ and see if 'Pace License Services' status is 'running'. Macintosh HD > Library > Preferences >.Macintosh HD > Users > your_user_name > Library > Caches > Users > your_user_name > Library > Preferences >.Important: in Mac OS X 10.7 (Lion)
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